Frequently Asked Questions
- Package Information
I understand wanting to know my price list without having to ask. For a variety of reasons, my rates are not listed from my website. Feel free to use contact form or email me for more information.
Did you get the Covid-19 Vaccine?
YES! I was overjoyed to receive the Pfizer Vaccine and I am fully vaccinated as of June 1, 2021.
- Do you have an office or travel to meet clients?
With COVID-19, we’ve decided that until further notice all of our meetings will be held virtually like FaceTime, Skype or Google Meet. This includes wedding consultation, engagement planning meetings, and all reveals. We do it this way with our out of town clients anyway. When the time is right we will most definitely be doing all of this together in person again.
- Do you provide videography services?
No, I don’t. However, I have worked with videographers and I am happy to send you a list.
- Do you offer studio session?
No, I only do outdoor photography. Sessions can take place at outdoors and I will travel to the outdoors.
- What are your opening hours?
KWON PHOTO is open Monday through Friday, 10am to 7pm. Consultations and sessions by appointment only
- Ok! I’ve decided to go with you. What should I do now?
That’s great to hear! For weddings, we ask for a deposit, 30% of the total amount, to be paid to secure your wedding date.
- When should we do our engagement session?
The latest we suggest is at least two months prior to the wedding date. Post production takes about 2 weeks and your products need at least 2-3 weeks to be done.
- Can we schedule our engagement session for the weekend?
Most weddings occur on weekends, we typically do not shoot engagement sessions on weekends. If you can only do on a weekend, we can tentatively schedule your session on a weekend, however, if a wedding is scheduled for the same date later on, we will have to reschedule your session. We also prefer to shoot on weekdays because locations are usually less crowded and fewer traffic jams.
- Do you provide hair and makeup services?
No. We do not provide hair and makeup services.
- Can we shoot with a wedding gown and tuxedo in our engagement session?
- Do you have some props?
No. However, if you’d like to have props, it is recommended to bring some more personalized and familiar to you both.
- Can I bring pets or kids on engagement session?
If you want your pets or kids to be part of the shoot, bring also a trusted friend or a family member to watch the pets or kids while we’re taking pictures. By the way, I have no allergies to dogs.
- Is it important or necessary to have an engagement session?
For both ways, it’s a best way to get to know each other before your wedding day. Not just for clients, engagement session helps to understand my clients and get used to being in front of the camera with showing your expression each other. It also can provide some great images for Save the date cards and images to use at your wedding day.
- Where would you recommend having an engagement session?
Los Angeles has always been a melting pot of cultures. We have scouted and shot in many unique locations. Also, please bear in mind timing when you choose locations, I don’t want you to loose on your precious shooting time by choosing multiple locations. Please contact me for more information.
- Off Limits – Getty Museum, Getty Villa, The Grove
These following locations are off limited for engagement.
- Can you hold my date?
I’m so sorry, but I can’t hold the date without a deposit and a signed contact. I accept booking on a first come/first served basis.
- If we cancel the wedding, will we receive our deposit back?
The deposit and all monies paid are non-refundable. The retainer guarantees that I’ll hold the date for you and only books one wedding per calendar date.
- I have a break time between ceremony and reception on my day. Is this included in working hours?
For a variety of reasons, wedding photography coverage has been consecutive including travel time between locations. We suggest you that those break times can be used for a photo session or family portraits.
- Do you have a photo shot list that i could review for the day of the wedding?
There is a great article about a shot list and please read “The Dos and Don’ts of Creating a Wedding Photo Shot List” This helps you to understand how you prepare for a shot list about your wedding day.
- Do you have liability insurance for my venue?
Yes! We carry $2 million dollars of insurance coverage. If your venue requires proof, we can provide a certificate.
- Can I choose photos of my session?
For what I was taking photos, there may be dozens or hundreds that are slight variations on it that are all a little bit less good. Eyes closed, hair in face, maybe your dog eyes closed. These photos you never see are the outtakes, the blurry shots, the duplicates.
I’ve spent my time combing through all of them, doing side-by-side comparisons until I landed on the best ones. The selection process is to whittle down the excess, exposing the heart of the shoot so I can give you what you need: quality, professional photos.
I’ve spent looking at your photos and paying attention to what makes them good or not. My ability to choose the best images for the assignment is one aspect of what I’m being hired for. Delivering 10,000 mediocre photos is not respectful of your time, because you shouldn’t have to do my sorting work for me.
- How soon will we get our pictures?
Within two weeks of your portrait and engagement session and four weeks of your wedding, your photos will be posted to online gallery. You will be able to see and download the pictures and order prints instantly from online gallery system.
- How many will we get?
For engagement session, typically we deliver around from 100~150 images with 3 hour session and 200~300 images for full day session.
On your wedding, I don’t set a maximum limit and will take in excess of 2000 photographs on each camera, these are then edited down to usually between 400-800 images of the very best images of the day. Please note that these numbers may increase or decrease on the follow of the day or activities and events.
- Photo Delivery
After the photos have been taken, and the images have been edited, the best part is receiving your final gallery. You can visit the gallery and download images as much as you can up to 6 months after the delivery.
Our customized wooden USB and box costs $30 and it comes loaded with all your edited images in High and Low resolution images. If you had engagement and wedding sessions together, it requires two orders.
- How long do you provide online gallery?
Our password protected online gallery, where you can share the photos with friends and family. It also has a shopping cart, which allows anyone to order professional lab prints. All you have to do is sharing the site address and your passcode. Portrait and engagement session will be held for 3 months and wedding for 6 months.
- Do you charge rush fee?
If you want images to be completed prior to two weeks (portrait and engagement) and four weeks (wedding) after the date of the shoot, a rush-edit fee of $100 will be charged per each week.
- Do you provide the RAW files?
All the packages come with high and low resolution images, however, we do not provide RAW(unprocessed) files from our session because we believe in delivering a refined product to our clients. We’re often shooting with the final product in mind. High Resolution can prints up to 20×30 inches without a problem.
- Do you touch up the photos?
All the images we deliver will be post produced with our signature style. This includes color correction, exposure adjustment, selective black and white processing, and clarity adjustments. Advanced post production includes touch ups such as removal of blemishes and bags under eyes, etc. All the album packages include custom advanced post processing services; 30 images for 20 pages engagement album and 60 images for 20 pages wedding album.
- How long does it take to get prints and albums?
Print and Canvas : Orders will be completed within 2 weeks.
Albums : You will receive album layouts within two months after picture lists submitted and make three rounds of changes to it before a change fee is assessed. Once you approve the layout, the time it takes to produce an album is usually 4-6 weeks.
- Can I add more pages and images to my album?
Additional page can be added with additional cost.