FAQ
Below, you'll find answers to some frequently asked questions. If you require further information, feel free to reach out—I'm available and more than happy to assist. Just drop me an email directly at hello@kwonphoto.com.
General
Q: WHO IS KWON AND WHAT’S YOUR PHOTOGRAPHY STYLE?
A: Hello! My name is Kwon and I am a wedding photographer based in Los Angeles, California. Please visit About Kwon for more info.
Q: PACKAGE INFORMATION
A: I completely understand wanting to know my rates up front. However, for various reasons, pricing is not listed on my website. Please feel free to use the contact form or email me directly for more details.
Q: WHAT ARE YOUR OPENING HOURS?
A: KWON PHOTO is open Monday through Friday, from 10 AM to 7 PM. Consultations and sessions are by appointment only.
Q: DO YOU OFFER STUDIO SESSION?
A: No, I specialize in outdoor photography only. Sessions take place outdoors, and I’m happy to travel to your chosen location.
Q: How do you approach posing for portraits and other directed shots?
A: I believe the best portraits are a collaboration between my direction and your authentic personality. My goal is to make you look like the best, most natural version of yourself without the "stiff" or "over-posed" feeling.
I understand that most people aren't professional models, so I provide clear and gentle guidance—from where to place your hands to finding your most flattering angles. By creating a relaxed and conversational environment, I help you feel comfortable in front of the lens, allowing me to capture both polished portraits and those genuine, candid "in-between" moments. Whether you are a natural or a bit camera-shy, I will lead the way to ensure you look effortless, elegant, and true to who you are.
Q: HOW MANY PHOTOS WILL WE RECEIVE?
A: For engagement sessions, I typically deliver 50 to 100 images per location — that’s around 100 to 200 for two locations, and 150 to 300 for three.
For weddings, I don’t set a maximum limit. I usually take over 2,000 images per camera throughout the day and edit them down to deliver between 400 and 800 of the very best photos. These numbers may vary depending on the day’s events and schedule.
Q: HOW SOON WILL WE RECEIVE OUR PHOTOS?
A: For portraits and engagement sessions, images are delivered within four weeks. For weddings, expect delivery within eight weeks. Your photos will be uploaded to an online gallery for easy viewing, downloading, and ordering prints.
Q: How do you ensure my photos are safely backed up?
A: Data safety is a top priority in my workflow. During the event, I utilize dual-slot recording to back up images in real-time and always operate with primary and backup camera bodies to prevent any equipment-related interruptions. After the session, your files are securely backed up across multiple drives to ensure they are protected until the final delivery.
Q: CAN YOU HOLD MY DATE?
A: I'm sorry, but I cannot hold a date without a deposit and signed contract. Bookings are accepted on a first come, first served basis.
Q: IF WE CANCEL THE WEDDING, WILL WE RECEIVE OUR DEPOSIT BACK?
A: All deposits and payments are nonrefundable. Your retainer secures your date and ensures I don’t book another wedding on that day.
Q: What if we need to change our wedding date?
A: We are happy to reschedule subject to availability. However, please note that certain packages (like Micro Weddings) originally booked for weekdays cannot be moved to peak-season Saturdays without an upgrade.
Q: I’VE DECIDED TO GO WITH YOU — WHAT’S NEXT
A: That’s wonderful to hear! To secure your wedding date, $100 deposit of the total amount is required.
Engagement
Q: WHEN SHOULD WE SCHEDULE OUR ENGAGEMENT SESSION?
A: Ideally, at least two months before your wedding. Post-production takes about four weeks.
Q: CAN WE HAVE OUR ENGAGEMENT SESSION ON A WEEKEND?
A: Since most weddings happen on weekends, I typically reserve weekends for weddings. However, if weekends are your only option, we can schedule your session tentatively and reschedule if a wedding is booked later for the same date. Weekdays are preferred for lighter crowds and better access to locations.
Q: DO YOU PROVIDE HAIR AND MAKEUP SERVICES?
A: No, I do not offer hair and makeup services.
Q: CAN WE WEAR A WEDDING GOWN AND TUXEDO FOR OUR ENGAGEMENT SESSION?
A: Absolutely!
Q: O YOU PROVIDE PROPS?
A: I don’t provide props, but you’re welcome to bring your own — especially items that are meaningful and personal to both of you.
Q: CAN I BRING PETS OR KIDS TO THE ENGAGEMENT SESSION?
A: Yes! If you bring pets or children, please also bring a trusted friend or family member to help care for them during the session. (Also, I have no allergies to dogs.)
Q: IS AN ENGAGEMENT SESSION NECESSARY?
A: Engagement sessions are a great way for us to get to know each other before your big day. It helps you feel more comfortable in front of the camera and gives us a chance to capture authentic moments. These photos also work well for Save-the-Date cards or wedding displays.
Q: WHERE DO YOU RECOMMEND FOR ENGAGEMENT PHOTOS?
A: Los Angeles is full of unique, scenic locations. I’ve scouted many great spots, and I’m happy to recommend options based on your style. Just remember that traveling between multiple locations can cut into your session time.
Q: WHEN SHOULD WE START OUR SESSION?
A: Golden hour — about 1 to 3 hours before sunset — offers the best lighting. Start time depends on your package and location.
Q: OFF LIMIT LOCATIONS
A: The following locations are not available for engagement sessions: Getty Museum, Getty Villa, and The Grove.
Wedding
Q: DO YOU HAVE LIABILITY INSURANCE FOR MY VENUE?
A: Yes, I carry $2 million in liability insurance. If your venue requires proof, I can provide a certificate.
Q: WHEN WILL YOU START SHOOTING ON OUR WEDDING DAY?
A: If you have a timeline, I’ll use it to determine a start time. If not, I base it on the end of your coverage. For example, if your open dancing starts at 9 PM and you booked 9 hours, I’ll begin at 12:30 PM. I typically stay 10–30 minutes into the open dance before wrapping up..
Q: Can we split the coverage hours throughout the day?
A: To ensure the highest quality and storytelling flow, all coverage hours must be consecutive. This includes travel time between locations and any downtime in the schedule.
Q: HOW LONG DO PHOTOS TAKE ON THE WEDDING DAY?
A: Here’s a general breakdown:
- Preparation: 30–45 minutes per side
- Bride & Bridesmaids: 30 minutes
- Groom & Groomsmen: 30 minutes
- Couple Together: 60 minutes (including 10 minutes for a "first look")
- Wedding Party: 20–30 minutes
- Family Portraits: About 2 minutes per small group (2–8 people), 5 minutes for larger groups
Q: IS DOWNTIME BETWEEN CEREMONY AND RECEPTION INCLUDED IN COVERAGE?
A: Yes, coverage is continuous and includes travel and downtime. I recommend using this time for more photos or portraits.
Q: HOW MUCH TIME SHOULD WE SET ASIDE FOR SUNSET PHOTOS?
A: If we’ve already done 20–30 minutes of couple portraits, then 10–15 minutes around sunset is perfect. Check the sunset time for your wedding date and location and plan for this during a lull in the reception — maybe during dinner or before the dance floor opens.
Q: WHEN SHOULD WE FEED YOU?
A: Please schedule vendor meals during your own mealtime. It’s the one time you likely don’t want photos, and it helps us stay energized for the rest of the evening. Let your coordinator or caterer know to serve us when you eat.
Q: DO YOU HAVE A SHOT LIST I CAN REVIEW?
A: I don’t use standard shot lists because every wedding is unique. However, please tell me about any special moments or people you want documented. I will also ask for a family photo list in a questionnaire to help streamline that part of the day.
Q: DO WE NEED A SECOND PHOTOGRAPHER?
A: Having a second photographer is incredibly helpful, especially for weddings with over 120 guests or multiple bridal parties. It allows us to cover multiple locations or capture more candid moments while I focus on key shots.
Post Production
Q: CAN I CHOOSE WHICH PHOTOS I RECEIVE?
A: I review every image carefully and select the best ones for editing. You won’t see outtakes like blinking, blurriness, or near-duplicates. Part of my job is delivering only strong, professional images — that’s part of what you’re hiring me for.
Q: HOW DO YOU DELIVER THE PHOTOS?
A: After editing, your final gallery will be posted online where you can view, download, and order prints. The gallery is available for six months.
If you’d like a wooden USB and box with all your edited images in high resolution, the cost is $30. A second order is required if you had both an engagement and wedding session.
Q: HOW LONG IS THE ONLINE GALLERY AVAILABLE?
A: Engagement & Portrait sessions: 3 months. Weddings: 6 months
The gallery includes a shopping cart for professional print orders. Just share the link and passcode with friends and family.
Q: DO YOU CHARGE A RUSH FEE?
A: Yes, a rush-edit fee of \$100 per week applies if you need photos delivered sooner than:
* 4 weeks for portrait and engagement sessions
* 8 weeks for weddings
Q: DO YOU PROVIDE RAW FILES?
A: No. All packages include high resolution images, but I do not provide unedited RAW files. I focus on delivering a refined, high-quality final product. The high resolution files are suitable for prints up to 24×36 inches. Please note that RAW files are archived for 90 days following final delivery.
Q: HOW LONG DOES IT TAKE TO GET PRINTS AND ALBUMS?
A: Albums, Prints and Canvas: 2 weeks
Q: CAN I ADD MORE PAGES OR IMAGES TO MY ALBUM?
A: Yes, additional pages can be added for an extra cost.
Online Gallery
Q: HOW LONG IS MY ONLINE GALLERY AVAILABLE?
A: Engagement, Family, or Portrait Sessions: 3 months
Weddings: 6 months
Q: CAN I SHARE MY GALLERY WITH OTHERS?
A: Yes, others can access your gallery using the 4-digit password provided in your invitation.
Q: HOW CAN I SHARE MY GALLERY?
A : 1. Share the entire gallery: Use the “View Photos” link.
2. Share selected images: Mark your favorites in the gallery, go to "My Favorites," tap "Share," and send the link to others.
Q: CAN MY FRIENDS AND FAMILY ORDER PRINTS ONLINE?
A: Absolutely! Anyone with access to your gallery can place an order, and we can ship the products anywhere.
